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Only products sold in Hong Kong are eligible for local repair and replacement services.
MOZA Racing products across all categories are covered by the following warranty period from the date of purchase:

This warranty period applies only to the original purchaser and is not transferable to any third party. The warranty period applies only to normal use and does not cover damage caused by human error, alterations, or failure to use in accordance with the instructions in the manual or user manual.
MOZA Racing Maintenance Instructions and Terms:
Technical and software issues : If you encounter any technical or software issues, please first submit an error report using the MOZA Pit House software and wait for a response from a technical staff member within 4-7 business days. You can also provide a detailed description of the error via email at support@mozaracing.com .
Repair services : If the product requires repair, official online repair personnel will assess the problem and attempt to resolve it online. If further repair or replacement is needed, an authorized retailer will be arranged to perform the repair or replacement.
Store service : Do not bring the product to the store for testing or repair unless you have already contacted a MOZA Racing service representative. A MOZA Racing service representative will guide you through the next steps.
If you encounter any problems during the maintenance process, please feel free to contact 2000Fun customer service for inquiries and assistance.
Official software download : https://mozaracing.com/downloads
From the date of purchase, customers should retain all receipts and packaging boxes for at least 14 days. It is recommended to cut off the distributor's sticker before discarding the packaging box. With the 2000Fun receipt or authorized distributor receipt and packaging box warranty sticker, customers can receive the following non-human-caused damage warranty.
| Base (main body): 24 months | Extension bar: 12 months |
| Base (Power Supply): 12 months | Quick-release: 12 months |
| Base (cable): 6 months | Emergency shutdown period: 12 months |
| Base (accessories): Not applicable | Base side lock accessories: Not applicable |
| Steering wheel (main body): 12 months | 4-hole to 3-hole adapter: Not applicable |
| Steering wheel (accessory): Not applicable | Foot pedal springs: Not applicable |
| Footrest (main body): 12 months | Gearbox: 12 months |
| Foot pedal (cable): 6 months | Dashboard: 12 months |
| Pedals (accessories): Not applicable | Handbrake: 12 months |
| Desk clips: Not applicable | Screws: Not applicable |